Refund policy

At Backinghome, we want to ensure our customers are satisfied with their purchases.

Eligible Products
Items must be in resalable condition: unused, undamaged, and unaltered.

Return Period
Returns are accepted within 15 business days from the date of receipt.

Return Process
Contact us via the channels provided on our website to receive detailed instructions.

Shipping Costs

• Original shipping costs are non-refundable.

• The customer is responsible for return shipping fees.

Refund Process
Once we receive and verify the returned products, we will issue the refund within 30 business days, using the same payment method as the original purchase.

Non-Eligible Products

• Custom or made-to-order items

• Perishable goods

• Personal hygiene products

• Digital products

For any questions, please contact us through the channels listed on our website.